EA ERP Addons
Trusted Odoo Solutions Provider
🛡️ Support & Maintenance
Odoo Support Services
Ongoing support, updates, bug fixes, and system maintenance to keep your Odoo running smoothly. Your business continuity is our priority.
Reliable Support
24/7 Expert Support
We offer flexible support packages to ensure your Odoo system remains secure, up-to-date, and performing at its best. Our dedicated support team is always ready to assist you with critical issues.
From quick bug fixes to complex troubleshooting, our certified Odoo experts provide fast, reliable support to minimize downtime and keep your business running.
24/7 Technical Support
Regular Updates & Patches
Bug Fixes & Issue Resolution
System Health Monitoring
24/7 Availability
Our dedicated support team is always ready to assist you with critical issues.
Choose Your Plan
Support Plans
Flexible support options to match your business needs
Basic Support
$
299
/month
- ✓ Email Support (24h response)
- ✓ Bug Fixes
- ✓ Security Updates
- ✓ Monthly System Check
- ✓ 5 Support Hours/Month
- ○ Phone Support
- ○ Priority Response
- ○ Dedicated Manager
Most Popular
Professional Support
$
599
/month
- ✓ 24/7 Email & Phone Support
- ✓ Priority Response (4h)
- ✓ Bug Fixes & Updates
- ✓ Weekly System Monitoring
- ✓ 15 Support Hours/Month
- ✓ Performance Optimization
- ✓ Backup Management
- ○ Dedicated Manager
Enterprise Support
$
1299
/month
- ✓ 24/7 Priority Support
- ✓ Immediate Response (1h)
- ✓ Dedicated Account Manager
- ✓ Daily System Monitoring
- ✓ Unlimited Support Hours
- ✓ Proactive Maintenance
- ✓ Custom SLA Agreement
- ✓ On-site Support Available
What's Included
Support Services
🐛
Bug Fixes
Quick resolution of software bugs and issues affecting your operations.
🔄
Version Updates
Smooth upgrades to latest Odoo versions with compatibility testing.
🔒
Security Patches
Regular security updates to protect your data and system.
⚡
Performance Tuning
Optimize database queries and system performance.
💾
Backup Management
Automated backups and disaster recovery planning.
📊
System Monitoring
Proactive monitoring to catch issues before they impact users.
📚
User Training
Ongoing training sessions for new features and best practices.
🎯
Consultation
Expert advice on Odoo best practices and optimization.
Our Commitment
Response Times
Critical
1 Hour
System down, data loss, security breach
High
4 Hours
Major functionality broken, multiple users affected
Medium
24 Hours
Minor bugs, single user issues, questions
Low
48 Hours
Feature requests, enhancements, documentation
Need Reliable Odoo Support?
Choose a support plan that fits your needs and get peace of mind knowing experts are watching over your system.